OUR DELIVERY SERVICE
At Abraham’s, our job isn’t complete until our product is safely delivered to your door.
Where We Deliver
We deliver to all states in East Malaysia.
How It Works
You will need to opt in to pick a delivery date at order confirmation page upon checkout.
Delivery to Your Home/ Office
Upon checkout, please provide a delivery date and home/office address where there will be someone to receive the order.
Our delivery operates from 10.30a.m. to 5.30p.m. from Monday to Friday.
Kuala Lumpur/ Selangor:
Order below RM130 (delivered 10.30am – 5.30pm Monday – Friday) RM6.00
Order of RM130 and above (delivered 10.30am – 5.30pm Monday – Friday) FREE OF CHARGE
All other states (exclude East Malaysia):
Flat rate (delivered 1-3 days from order confirmation, Monday – Friday) RM15.00
Our Delivery Terms and Conditions
7.1 Delivery costs. The costs of delivery will be as displayed to you on our website.
7.2 When we will provide your goods. You are able to choose an available delivery date and details when you order goods. We will try to deliver on your selected date/time but such delivery dates/times are estimates only and we will notify you if your goods are not able to be despatched within the agreed timescale for any reason.
7.3 We are not responsible for delays outside of our control. If our supply of your goods is delayed by an event outside of our control then we will contact you as soon as practically possible. We will take steps to minimise the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any goods you have paid for but not received.
7.4 If you are not at home when your goods are delivered. If no one is available at your address to take delivery, we shall contact you and we may follow the instructions you have given us of where to leave the goods in the circumstances. If we leave the goods on your doorstep or at the guardhouse or with a neighbour, and they are stolen or damaged, we do not accept any liability. If you request for a ‘redelivery request’ causing the courier to delay the delivery of your goods, the second delivery shall be chargeable to you.
7.5 When you become responsible for and own the goods. Good storage practice of the goods should be your responsibility from the time the goods is delivered to the address provided. We strongly suggest you to check the goods upon delivery. Any damage or spoilage to the goods after the acceptance of goods shall be of the receiver’s responsiblity.
7.6 Reasons we may delay the supply of goods to you. We may have to delay the supply of goods due to stock shortages, to deal with technical problems, or make minor technical changes, update the goods or packaging to reflect changes in relevant laws and regulatory requirements and/or make changes to the goods as requested by you or notified by us to you.